Shipping policy
At EHDOC, we’re committed to delivering your skincare essentials as quickly and safely as possible. Here's everything you need to know about our shipping process:
Shipping Scope
We currently ship to the United States, Canada, United Kingdom, Australia, and selected European countries.
Note: We are unable to deliver to P.O. boxes or military addresses at this time.
Shipping method: Air freight
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). Once shipped, you’ll receive a confirmation email with tracking information.
Estimated Delivery Time
- United States: 8–15 business days
- Canada & UK: 12–18 business days
- Australia & EU: 15–20 business days
Delivery times may vary depending on your location and local customs clearance.
Shipping Fee
- Free shipping orders over $60
- Flat rate for international orders (calculated at checkout)
Order Tracking
You’ll receive a tracking number via email once your order ships. Simply click the link to follow your package in real time.
Delays & Exceptions
While we do our best to ensure timely delivery, EHDOC is not responsible for delays caused by carriers, customs, weather conditions, or incorrect shipping details provided by the customer.
Need Help?
If you have any shipping-related questions or need assistance with your order, feel free to reach out to us at service@ehdoccare.com— we’re here to help.